After-hours coverage gap
~20 calls a week ring between 7 p.m. and 7 a.m. The first contractor who picks up wins the job. The one who calls back the next morning often finds it's already booked.
Whether you run an HVAC company chasing maintenance renewals, a plumbing shop fielding midnight emergencies, or a roofing crew writing estimates after every storm — the jobs you lose aren't going to your best competitor. They're going to whoever follows up. We build the systems that make sure that's you.
~20 calls a week ring between 7 p.m. and 7 a.m. The first contractor who picks up wins the job. The one who calls back the next morning often finds it's already booked.
You send the quote. They go silent. The contractor who followed up twice on day three wins the work. Most shops have no follow-up system at all.
Past customers move, renovate, refer neighbors. Without a reactivation cadence, they find a new contractor in the directory instead of calling the shop that already knows their home.
You do great work. Nobody leaves a review unless asked at exactly the right moment. Meanwhile the competitor has 140 five-star reviews and yours has 12.
After-hours call coverage during peak season. Estimate follow-up before the competition calls back. Maintenance contract renewals sent sixty days before expiry. Seasonal overflow so your dispatcher never misses a high-margin job.
HVAC Systems →An emergency line that answers at midnight and books the dispatch. A second line for storm-day dispatcher overflow. Estimate follow-up that turns the ghosted bid into a signed job. Quarterly reactivation for past customers.
Plumbing Systems →A storm surge line that answers the flood of calls before they go to voicemail. Multi-touch estimate follow-up. Inspection reminders that cut no-shows in half. Off-season reactivation for gutters, fascia, and annual prep.
Roofing Systems →Priority 1 · Illinois
Cicero · Berwyn · Evergreen Park · Oak Lawn · Chicago Ridge · Blue Island · Harvey · Calumet City
Priority 2 · Illinois
Plainfield · Bolingbrook · Romeoville · Aurora · Lisle · Woodridge · Oswego · Montgomery
Priority 3 · Illinois
Mokena · Homer Glen · Frankfort · New Lenox · Matteson · Oak Forest · Palos Hills · Crestwood
Priority 4 · Indiana
Munster · Schererville · Dyer · St. John · Highland · Griffith · Lowell · Cedar Lake · Hobart
Priority 5 · Indiana
Chesterton · Hebron · Kouts · Winfield · Merrillville · Portage · Burns Harbor
Priority 6 · Indiana
Mishawaka · Goshen · Granger · Notre Dame · Niles MI · Middlebury · Nappanee · LaPorte
The audit is free. If we cannot find $3,000 of monthly leakage on your operation, we tell you and walk.