How do I get more Google reviews for my business?
Ask every customer, right after the job, in one tap. Review Engine sends a request after each completed service with the customer's name on one of your own photos, runs a reactivation campaign across your past customer list, and gives you NFC cards for in-person asks.
Why is my business not showing up on Google Maps?
Usually three things at once. Your Google Business Profile is missing categories, services, or service area detail. Your review count and newest review date trail the businesses ranking above you. And your name, address, and phone disagree across the directories Google reads. Local Dominance fixes all three.
How many Google reviews do I need to compete?
At least twenty. BrightLocal's 2026 survey found 47 percent of consumers will not use a business with fewer than 20 reviews. To actually compete, match the review count and newest review date of the three businesses sitting in your local map pack.
How often should I be getting new Google reviews?
Steadily every month rather than in bursts. BrightLocal found 74 percent of consumers look for reviews posted in the last three months, so recency counts as much as total volume. A request after every completed job keeps the profile current without you having to think about it.
Do you only send review requests to happy customers?
No. Every customer gets asked and none get skipped. Sending requests only to customers you expect to be pleased violates Google's review policies, and Google enforced against it in 2026. Every review that arrives gets a written response, including the ones that are not five stars.
Do you write or buy fake Google reviews?
No. Every review comes from a real customer you actually served. We do not write reviews, buy them, or offer anything in exchange for them, because all three break Google's policies and put your profile at risk of suspension.
Can you remove a bad Google review?
No, and nobody can. Google only removes reviews that break its own content policies, and an honest negative review does not. What works is a written response plus enough recent reviews that one bad one stops setting your average.
Does responding to Google reviews help my ranking?
It helps, and it matters even more to the person reading. Google's local ranking guidance tells businesses to manage and respond to reviews. BrightLocal found 89 percent of consumers expect a response and half are put off by obviously templated ones. Every review gets a written reply.
What is the difference between Review Engine and Local Dominance?
Review Engine is the review side: a request after every job, a reactivation campaign across your past customers, and a written response to every review. Local Dominance adds the search side, with a rebuilt Google Business Profile, weekly posts, citation building, and a monthly local grid comparison.
How much does Google review management cost?
Review Engine is $297 a month and Local Dominance is $597 a month. Review cards are $75 each. Review Engine starts with fourteen days free, with a card on file that is not charged during the trial. Both packages are month to month.
How does the 14 day free trial work?
Review Engine starts with fourteen days free. A valid card goes on file when the trial begins and is not charged during those fourteen days. Cancel before day fifteen and you are not billed. If you do not cancel, it continues at $297 a month until you do.
How do NFC review cards work?
Each card is programmed to your Google Business Profile review page. A customer taps their phone to the card or scans the QR code and the review form opens. Cards are $75 each, custom branding is available, and each one carries a 30-day credit toward a monthly package.
What is a Google Business Profile?
It is the free business listing Google shows in Maps and in local search results, holding your hours, categories, services, photos, and reviews. It is the single biggest factor in whether you appear in the map pack, and an incomplete one is what most local businesses are losing calls to.
What is the Google map pack?
The map pack is the block of three local businesses Google shows above the regular results on a local search. Those three absorb the large majority of the clicks, and position four and below sits behind an extra tap. Getting into it is what Local Dominance works on.
What is local SEO?
Local SEO is the work that decides whether your business appears when somebody nearby searches for what you sell. It is mostly your Google Business Profile, your review signals, and consistent listings across directories, rather than the blog posts and backlinks that general SEO focuses on.
What is citation building?
A citation is any listing of your business name, address, and phone number on another site, such as Yelp, Apple Maps, or Bing Places. Google reads them to confirm your details are real and consistent. Local Dominance builds the missing ones and corrects the wrong ones.
How long until I rank in the Google map pack?
Review requests start going out in week one and first reviews usually land within days. Map position moves slower, because it follows review volume, recency, and profile activity building over months. Nobody can promise you a ranking or a date, and anyone who does is guessing.
Do you need access to my Google Business Profile?
Yes, manager access. That is what lets us correct categories, services, hours, and service areas, publish posts, and reply to reviews. You stay the owner of the profile, you see everything that gets done, and you can remove the access at any time.
Do I need a website to rank in local search?
No. A Google Business Profile can rank in the map pack on its own, and many local businesses get most of their calls that way. If you do not have a website, we can build you a quick one to point customers your way for a small fee.
What happens to my Google reviews if I cancel?
They stay on your profile. Reviews belong to your Google Business Profile, not to us, so you keep every one of them along with the corrected listings and the profile work. What stops is the sending, the written replies, and the monthly report.
What industries do you work with?
Local businesses across Chicagoland and the Midwest: home services such as HVAC, plumbing, roofing, and electrical, med spas and aesthetic clinics, dental and medical practices, auto, retail, restaurants, and professional services. If customers find you on Google and compare you to nearby options, it fits.
What areas do you serve?
Chicago, Chicagoland, and the surrounding Midwest, including Illinois, Indiana, Wisconsin, and Michigan. Suburbs include Aurora, Joliet, Naperville, Elgin, Waukegan, and Evanston. The work is done remotely, so your location is not a barrier.